At Bourbon Capital Inn, located in Bardstown, Kentucky, we value your trust and respect your privacy. This Privacy & Cookies Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or make a reservation.

Information We Collect

Depending on how you interact with our hotel, we may collect:

• Name, email address, telephone number, and mailing address.
• Reservation dates, room preferences, guest counts, and special requests.
• Payment and transaction information necessary to manage bookings.
• Messages and inquiries sent through our website or directly to our hotel.
• Technical information such as IP addresses, browser details, and website activity.

How We Use Your Information

We may use your information to:

• Process, confirm, and manage reservations.
• Communicate with guests regarding their stay.
• Respond to questions and provide customer service.
• Process payments, refunds, and billing inquiries.
• Maintain website functionality and security.
• Meet legal, accounting, and recordkeeping obligations.
• Send promotional communications when appropriate consent has been provided.

Online Reservations

Our website uses reservation management technology to help guests search for available rooms and submit bookings. Information provided during a reservation may be processed by our website, booking system, hosting provider, and authorized service providers to manage your reservation and stay. Reservations made through third-party booking platforms may also be subject to those platforms' privacy policies.

Payment Information and Processing

Bourbon Capital Inn uses third-party reservation and payment processing service providers to manage guest bookings and payments. Payment information may be processed for reservation guarantees, room charges, authorized transactions, refunds, and billing-related matters. We may retain relevant transaction records for hotel operations, accounting, dispute resolution, and applicable legal obligations. Payment service providers maintain their own security practices and privacy policies.

Sharing Your Information

We may share information when reasonably necessary with:

• Reservation and booking service providers.
• Payment processors and financial institutions.
• Website hosting and technical service providers.
• Service providers supporting hotel operations and guest communications.
• Government authorities when disclosure is legally required.

We do not sell guest contact information as a marketing mailing list.

What Are Cookies?

Cookies are small text files that websites may store on your browser or device. They help websites maintain sessions, remember preferences, and provide important website functionality.

How We Use Cookies

Our website may use essential cookies and similar technologies to support normal website operations, protect forms, maintain sessions, and enable reservation functionality. Certain third-party website features may also use cookies or similar technologies. You can manage or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of our website. If we introduce optional analytics or advertising technologies, we will review our privacy disclosures and applicable consent requirements.

Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no website, electronic communication, or data storage system can be guaranteed completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to manage reservations, provide services, maintain business records, resolve disputes, and comply with applicable laws. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights

You may contact Bourbon Capital Inn to request access to, correction of, or deletion of personal information we maintain about you. We will review requests in accordance with applicable law. Certain information may need to be retained for legal, accounting, security, or dispute-resolution purposes.

Third-Party Websites

Our website may contain links to external websites, including booking platforms, maps, local attractions, and other services. These websites operate independently and may have their own privacy policies. We encourage visitors to review those policies before providing personal information.

Email Communications

We may send emails related to reservations, confirmations, guest inquiries, payments, and other stay-related matters. If we offer promotional newsletters or marketing emails, guests will have an appropriate opportunity to subscribe. Promotional emails will include an unsubscribe option where required by law. Unsubscribing from marketing messages does not prevent necessary reservation or customer-service communications.

Text Message Communications

We may use text messaging for guest-service communications, such as reservation questions, arrival arrangements, and responses to guest requests. If we introduce promotional text-message programs, we will obtain the consent required for those messages and provide applicable opt-out instructions. Consent to promotional text messages is not required to book a room. We do not share mobile numbers or text-message marketing consent information with third parties or affiliates for their independent promotional marketing.

Children's Privacy

Our website is intended for individuals arranging accommodations and related hotel services. We do not knowingly solicit personal information directly from children under the age of 13 through our website. Parents or guardians may provide information necessary to arrange family accommodations.

Changes to This Policy

We may update this Privacy & Cookies Policy periodically to reflect changes in our services, website technologies, business practices, or legal requirements. Updates will be posted on this page with a revised Last Updated date.

Bourbon Capital Inn Bardstown, Kentucky, USA Website: bourbon-capitalinn.com

For privacy-related questions, please contact us using the contact information on our website.

Last Updated: October 27, 2026